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Hinduja Global hiring Customer Relationship Officer

About Hinduja Global Solutions Ltd:
Hinduja Global Solutions, part of the multi-billion dollar conglomerate - Hinduja Group, excels in providing outsourcing solutions that include Back Office Processing, Contact Center services and customized IT solutions to its global clientele comprising several Fortune 500 Companies. Hinduja Global Solutions has been ranked among the Top 3 Best performing Call Centers Worldwide by the Global Services Magazine in association with Neo IT in 2008. It has been ranked among the Global Best 10 for Sales Service in the ??2010 Global Outsourcing 100?? survey by the International Association of Outsourcing Professionals. Hinduja Global Solutions serves over 100 clients through its 30 delivery centres in India, United States, United Kingdom, Canada, Mauritius and Philippines. The Company employs over 18000+ people worldwide with delivery centers spread across Bangalore, Mysore, Mumbai, Chennai, Durgapur & Guntur, Hyderabad, Nagercoil in India, Lyndhurst, Peoria, St Louis, Waterloo, El Paso in the United States, Montreal in Canada, Cyber City in Mauritius and Manila in Philippines. Hinduja Global Solutions reported revenues of $196+ million in the fiscal year 2009-10. The Contact Center & Back Office Services Division houses multiple international voice centers & back office processing units for leading Insurance, Telecommunications, Pharmaceuticals, Life Sciences, Banking & Financial Services, Consumer Electronics / Products, Technology, Automotive, Government, Media & Entertainment, Energy & Utilities, Transportation & Logistics companies. HGS is a public limited company, listed on both the leading stock exchanges in India, the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE).

Job Description:
Excellent opportunity for Voice Process at Hinduja Global Solutions Ltd.
Hinduja Group is a well known transnational business corporation with diversified operation in Banking, Finance, Transportation, Energy, Information Technology, Telecom, Infrastructure and the Entertainment sectors. With a multi billion dollar turnover, the Hinduja Group employs over 32,000 people spread over 90 countries.
Hinduja Global Solutions Is the flagship brand in the Telecom, Media and Technology business of The Hinduja Group.
Current Openings: Voice process
Location: Durgapur
Industry:-BPO
Below are some of the requisites that we look at, request you to go through the criterias thoroughly and if interested please do walk in at our office premises with a copy of your resume.
The below revealed criterias are for general requirement for Voice process.
Good Communication Skills in ENGLISH, Hindi or Bengali or Assamese.
9 working hours inclusive of 1hr break. 6 working days and 1day fixed off (Sunday).
Needs to be in compliance with all the operational requirements and work as per the companies norms and policies.
Candidate should be (12 pass) / Graduate/ Under Graduate/ pursuing graduation through correspondence mode.
Education:UG - Any Graduate - Any Specialization, Graduation Not Required) AND PG - Any Postgraduate - Any Specialization.

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Job Summary:
Industry:BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Location: Durgapur
Keyskills:BPO and KPO and Customer Service / Operations
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