About Tech Mahindra
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.
Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).
With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.
Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.
Position: Customer Support Associate Domestic Telecom Back Office Process at Tech Mahindra (BSG Division)
Roles and Responsibilities:
To provide e-mail correspondence support to Customers
Any Graduate (Except BE / Btech / MCA / MSC)
Freshers as well as experienced can apply
Excellent written & verbal communication skills in English & Hindi
Good comprehension & analytical skills
Work Location is Tech Mahindra, Sharda Center, Karve Road, Pune
Education: UG - Any Graduate - Any Specialization, Diploma - Any Specialization.
We Are Now Also Recruiting:
Experience: 0 - 3 Years
Industry: BPO / Call Centre / ITES/
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations/Telecom Engineering.
Role: Telecom Associate.
Keyskills: CCE, Customer Care Executive, Customer Support Associate, International Process, Customer Support Executive, Customer Service Representative, International BPO and Customer Service / Operations, Practioner, Fresher, CSA.