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Tech Mahindra hiring Customer Support Associate - Ahmedabad.

About Tech Mahindra:
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.

Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

Job Description:
Profile Summary:-
>> Excellent Communication Skills, preferably any 2 language out of English, Hindi and Gujarati.
>> Focus on Customer Centricity.
>> Candidate must be able to attend Customer's Queries and respond to them.
>> Candidate must be able to deliver the Quality Service to our Customers.
>> Candidate must be adaptable to rotational shifts, however FEMALE CANDIDATES WOULD HAVE ONLY DAY SHIFTS.
>> Candidate must have basic knowledge about operating computer and mobile phones.
>> This is a Voice Process for Reliance Jio Network.

Key Points:-
>> No night shifts for females.
>> Special morning batches of training for females.
>> Salary range is Rs. 10,000 to Rs. 16,000.
>> Salary would depend on candidate's Communication Skills as well as their Experience.
>> Pick or Drop Facility only in ODD Hours.
>> Better growth opportunities from career perspective.
>> performance based incentives would be given.
>> any 2 days off in a week.

Education qualification required:
>> HSC and above can apply.
>> B.E./B.Tech./MBA Fresher's can apply only if they have relevant experience in this industry.
Experience: 0 to 2 years

Education: B.E./B.Tech./MBA - Any Specialization.

Job Location: Ground Floor, Opposite Subway, The Acropolis Mall, Thaltej - Ahmedabad.

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