About Practo Technologies:
At Practo Technologies we have one aim - Better Patient Experience. Everything we do is for that reason. Be it our B2B products or our B2C service.
Our flagship product, Prato Ray is an easy to use software that helps more than 35,000 doctors across India manage their practice efficiently and serve their patients better.
With Practo Search, we empower patients to make an informed decision when they choose a doctor.
We have many challenges in our path. It is no secret that the healthcare industry has been a mess for too long. Doctors and patients face hassles in scheduling appointments, managing records, timely communication. Sometimes no one knows what's going on! We want to fix that.
This is an individual role responsible for booking appointments for patients with doctors and clinics. This entails communication with the doctors, medical practitioners and patients over call in order to confirm a patients incoming appointment.
Analyze incoming appointment patient-doctor requests, and book them by calling up the clinic
Update doctor information in system based on the conversation with doctors
Update workbooks with appointment related data
Education:UG - Any Graduate - Any Specialization/Diploma
We Are Now Also Recruiting:
Experience: 0 - 2 Years
Industry: BPO/Call Centre/ITES/Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Keyskills: Operations, Voice, Outbound.