About Emerson IT Solutions:
Emerson (NYSE: EMR), Headquartered in Missouri (USA)was established in 1890, is a global leader bringing technology & engineering together. We create innovative solutions for our customers through our various divisions like Network Power, Process Management, Industrial Automation, Climate Technologies, and Appliance & Tools. Recognized widely for our engineering capabilities and management excellence. Emerson has approximately 133,000 employees and 240 manufacturing locations worldwide.
Emerson Information Technology Solutions, Mohali was established in August, 2007. It is a global captive IT support center for Emerson which provides Development & Support Services globally in the following domains:-
Share Point etc. Exchange
Support operational aspects of Emerson's Interdivisional GlobalMessaging Backbone for Information Technology Shared Services (ITSS). Supports and monitors the enterprise messaging sy11tems globally. Works with the other rnembe ;a of the messaging team to respond to customers tickets within the published Service Level Agreements.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES
Monitor and support for all mes$aging services In Exchange: Edge, CAS, HUB, Public Folder & Mailbo.
Monitor and support all all messaging services in Office Communications Services. Ability to troubleshoot Exchange & OC database issues and perform repairs when necessary.
Ability to troubleshoot Exchange & Windows in a cluster environment
Ability to troubleshoot SQL database issues and perform repairs when necessary.
Manage anti-virus software for all messaging servers.
Manage all SMTP gateways globally.
Manage anti-spam software per enterprise policies.
Manage record retention software per enterprise policies.
Manage Blackberry Enterprise Servers with SOL databases.
Manage Emerson's global e-mail directory including the Offline Address Book (OAB).
Test and apply software patches to all servers in the messaging environment.
Communicate activities and operational issues to Operations Supervloor and/or Manager.
Work with global customer base and ITSS support groups in diagnosing e-mail problems.
Communicate activities and operational issues to customers in a timely and professional manner.
Ability to troubleshoot issues with MS Actlvesync for wireless devices.
Ability to troubleshoot issues with Outlook 2003 & 2007 client interfaces.
Provide Exchange administrator support for hosted environment.
Other duties as assigned by management.
UG - Any Graduate - Any Specialization, Graduation Not Required/PG - Post Graduation Not Required, Any Postgraduate - Any Specialization
BAIBS and Microsoft Certified Technical Specialist (MCTS) for Exchange
Minimum of two year experience with electronic messaging in a large enterprise environment. Must have ell:perlencl;J In with Exchange,Blackberry Enterprise Server, Offfice Communications Server and experience with anti vlrus,:and antl spam solutions. Experience with SQL and VMWare on any of the products listed previously is a plus. EffeCtive oral and written communication skills a must.
We Are Now Also Recruiting:
Experience: 1 - 2 Years
Industry: IT-Software / Software Services
Functional Area: IT Software - Network Administration, Security
Role: System Administrator
Keyskills: MS Exchange, Windows Server, Messaging, Exchange 2007, Exchange Administration, Exchange Admin, Active Directory.